How to contact iHerb Customer Service Easily and Speak with a Human
If you need assistance from iHerb. whether it’s about a question, a missing, incorrect, or damaged order—follow these steps:
Log in to your iHerb account.
Choose the appropriate option based on your issue:
For missing or damaged orders, click here: https://www.iherb.com/css/contact/orders/rma-missing
To return an order, click here: https://www.iherb.com/css/contact/orders/rma
For general inquiries, click here: https://www.iherb.com/css/contact?emailForm=true
Fill out the form, and an iHerb representative (a human nonetheless) will typically respond within 5 to 7 business days, though it may be sooner.
Alternatively, during US business hours you can chat with a virtual agent here
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