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Customer Service Options - Contact CS in one click

Headphones with microphone at desk with laptop

If you have an issue with your items, want to return them or have any other questions, here is a quick way to reach Amazon's Customer Service. Note the time difference. Occasionally, they won't be available. Just note that you may be put in contact with their outsourced office in India if you contact them when their US office is not available. 


Chat with an Agent - צא"ט עם נציג - Our recommended option - unfortunately it seems that it's been redirected to a bot (Say Request to speak to Amazon CS Agent, and they'll usually put you through)
Send them an email - שליחת מייל - this option no longer appears to work (try [email protected] or [email protected]

Alternatively, you can tweet them - @AmazonHelp

Or for the UK - here

Call them - +1 206-922-0880 (US Phone) טלפון בארה"ב
Apparently, if you have a pressing issue or something that the CS agents couldn't solve, try e-mailing [email protected]  and if you are really ambitious, contact the CEO's office - [email protected] 

אם נתקלתם בבעיה כלשהו, אפשר לפנות ישירות לאמזון שירות לקוחות. יש שתי קישורים שימושים למעלה, הראשון היא צא'ט עם סוכן. והשני לשלוח מייל.

שימו לב, שהם לא מדברים עברית וגם עובדים לפי שעון אמאריקאי. 

יש אפשרות נוספת לשלוח מייל ישירות עליהם פה - [email protected] - עדכון - הם ביטלו את האפשרות לשלוח מייל (תנסו [email protected] או [email protected])

אפשר גם דרך Twitter -  @AmazonHelp

או לבריטניה פה

Even though free shipping to Israel has come to an abrupt end, we still love ordering from amazon. And shipping can be reasonably priced if you know what you are doing. 


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