Search This Blog

Phone Numbers and Customer Support Options in Israel

 

Old rotary phone on white backdrop


Phone Number/Customer Support Thread:

We will be posting phone numbers and ways to contact customer service agents from amazon, ecommerce stores,  and other shipping companies. Please share this thread with anyone who would find it useful. And if you'd like to add another number, write to us in our Facebook Group. We are always updating this list, so bookmark the page to never miss out. 

זה היה בעבודות כבר זמן מה ויעזור לכם להגיע לחנויות / שירותי שליח בטלפון / מייל / צ ' אט בוט אם משהו יקרה.

אנא סימנו את הקישור הזה ושתפו עם חברים שחושבים שזה שימושי



and some bonus ones just for Israel Post: עוד אנשי קשר של דואר ישראל 

[email protected] - מנכ''ל דואר ישראל
[email protected] - רלשית
עוד גורמים
076-8872800 - הטלפון של הלשכה

Comments

Post a Comment

Popular posts from this blog

How to find your full Israel ZIP/Postal code to order products on Amazon

Image
Davide Baraldi In this article, I will show you how to find your full Israeli ZIP/Postal code in order to buy items on amazon (and have them delivered to your doorstep) כדי להזמין משהו מאמזון עד לבית, נדרש לשים מיקוד מלא. לכן כתבתי את זה לעזור לך למצוא אותו.  Reasoning -  It was hard for me to finish an order on Amazon, due to not having the full zip code (7 digits) of my house/apartment. In order to help others, I decided to put this blog post together. If you find it useful, consider sharing it with others as well. Note that the partial ZIP code is considered invalid. I would recommend reading further to see how to actually find your ZIP code. How to Find it (First way) -  There are two great ways to find your ZIP code. Assuming that you are an Israeli citizen/resident, you have a Teudat Zehut תעודת זהות (ID Card). In the ספח, or blue paper it has some details about your address as well as family members. This seems to be the easier option for non-Hebrew speakers.
Read more

How to tell if an item is Fulfilled by Amazon or Sold by Amazon (to get inexpensive shipping to Israel) FBA/SBA/FBM

Image
Terms: SBA = Sold by Amazon FBA = Fulfilled by Amazon FBM = Fulfilled by Merchant It looks like we now have reasonable priced shipping from Amazon to Israel. By the looks of it, only certain FBA items qualify for this (around $8 in shipping vs the $40 it was earlier). You should be looking for Fulfilled by Amazon preferably or Ships from and sold by amazon. As for Ships form a 3rd party, that is up to the seller to decide. And your item should show the shipping cost, like this: (Previously shipping fees were around $40 per order) רצינו לשים כמה דגשים על איך זה עובד. בעצם, הצלחנו רק במוצרים מאמזון או FBA - מוצרים שיושבים במחסנים שלהם. יש 2 תמונות למעלה שמציינים איך להבדיל מוצר מחברה חיצונית ממוצר של אמזון, המשלוח במחיר סביר לא יעבוד על מוצרים שלא תחת אחד מהקטגוריות האלו.  גם לא כל המוצרים של אמזון יהיו עם המשלוח הזול הזה.  Unfortunately there are items/full categories that don't appear to have inexpensive shipping. In my case, I couldn't find a pack of pencils to ship for under
Read more

Clarification about Import Deposit Fees and VAT

Image
עברית למטה  A consignment of clothing valued 65$ with a shipping fees of 20$, i.e. a total value of 85$, will nevertheless be exempt from taxes. In contrast, a consignment of clothing valued 85$ with free shipping will be subject to VAT at the rate of 17%.   We wanted to clarify about what the Import Deposit Fee is, and how it is related to VAT.  When the price is over $75, this dialog will show up:  and you can click on details to see the breakdown:  It doesn't usually match the 17% exactly, but that's why it's not called VAT, but rather Import Deposit Fee. Amazon uses it in a similar sense to Insurance. All their fees are upfront unlike other websites. If the cost of VAT exceeds the amount (Import Deposit Fee) that you paid... you will be covered. On the other hand, if VAT is less than the import deposit fee, amazon will refund the difference.  Here is their official explanation: (Link Here) About Import Fees Deposit AmazonGlobal and Amazon Glo
Read more